Kidsland will make every effort to process your order quickly and accurately! We offer FREE SHIPPING on orders with a total product value of $49 with some exceptions.

The free shipping option is for regular ground shipping via FedEx, UPS or USPS. All orders less than $49 will cost $7.99 to ship. Shipping charges will apply for orders requesting expedited shipping and all shipments to Hawaii, Alaska, and APO/FPO addresses.

Shipping Services

We use FedEx, UPS and USPS for any Ground Shipping packages depending on size and distance. Transit times vary per carrier and distance but generally expect 2-10 days. For more information, please contact us via email to inquire.

Orders are processed and verified within 1-2 business days unless shipping from the manufacturer which can take longer. Please email us to inquire.

An order tracking number will be emailed to you when your order has been packaged for shipment. Please allow for 24 hours from receipt of the tracking number to gather viable information on your delivery from the courier’s tracking website.

  • We do not ship to P.O. Box addresses.
  • Kidsland does not ship internationally (including Canada).
  • Shipping guarantees are subject to change especially during the holiday season.


Kidsland can not ship large furniture items at this time. Please visit our Los Angeles store to purchase and/or order furniture items.


If you are having difficulty placing an order on our website, please contact us and we will try our best to make your shopping experience pleasant. You can also contact us by email at

If items are backordered or out of stock, we will contact you immediately.

If there is incorrect or missing delivery address information such as apartment number, suite or room number, this will result to a $11.00 charge once the order has been delivered to its destination.

Canceling / Changing Orders

Same day changes or cancellation of orders cannot be made after 3:00pm PST on business days, as packages may already been route to their destination(s).

All special orders can only be cancelled within 7 days of order placed. After the 7 days, special orders cannot be cancelled.